The Facebook “Subscribe” vs. Facebook Page Dilemma

on September 23, 2011 by Social Media with 8 comments

Facebook has always been about sharing between friends … until last week’s announcement of the Subscribe button. This change is most likely due to the  mounting pressure that Google+ is bringing with the circles functionality and its ability for public content consumption. While the Facebook subscribe button helps to combat this, it also muddies the water on how to properly use Facebook if you are a public figure.

The Rise Of Pages

To really understand this dilemma, we need to take a look back through the timeline of Facebook. Initially, Facebook was for people and profiles fit this need. Groups were introduced in order to help people connect and rally around causes. In late 2007 Facebook Pages were announced (along with Ads) to give brands a home within the network. Then back in early 2009 Facebook allowed Pages to display in news feeds much like profiles, giving pages even more of a presence. Along the way Facebook gave pages the ability to act as a public outlet for “organizations, businesses, celebrities, and bands.”

Pages have now been refined to:

  • Businesses & Places
  • Companies & Organizations
  • Brands & Products, Entertainment
  • Causes & Community
  • Artist, Bands or Public Figures

The problem lies within that last category as you can create public Facebook pages for Doctors, Journalists, Chefs, Coaches and much more:

Those who were looking to expand their message to more than just their friends were told to do so with a page .. and many people did just that! These public figure pages allowed for communication between a person and people and other users that might not be official Facebook friends. People adopted this feature for two main reasons, pages allowed users to keep personal information protected and that Facebook profiles only allow for 5000 friends while pages are unlimited.

The Difference Of Subscribe

So now with the launch of “subscribe” users can share information with other users who aren’t their actual friends without having to act as a Facebook page. The main benefit of this? Convenience.   Essentially, the subscribe button allows users to update those subscribed while directly on their Facebook homepage. No signing in as a ‘page’ is required. Updating via subscribe can also be completed quickly on a mobile device. That is where the benefits stop however. Currently the “profile with subscribe” doesn’t have insights and doesn’t allow for the same targeting as a Facebook Page.

Facebook also came out with a checklist on the exact features:

 

Early signs also show that the subscribe feature works quite well in driving traffic and may allow users to get a stronger subscription following than they could by having people “like” a page.

So What Should You Use?

If you are a public figure looking to choose between subscribing with profiles or using a Facebook page, you should choose: both. Right now, there simply is no way of knowing which feature will arise as the winner.

In my opinion, the page will be the option left standing. Most users think of Facebook as a place for friends instead of a place to subscribe to those who aren’t your friends, but in order to be safe – you should take an extra minute to maintain both.

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Greg Finn

Greg is the director of marketing at Cypress North. He has been managing internet marketing campaigns for more than seven years and is a certified Google AdWords partner in search advertising. Greg has been both a speaker and moderator at SMX, the world's leading search engine marketing conference, and is also a contributing editor and regular writer at SearchEngineLand and MarketingLand.

8 Comments

  • Jake Matthews
    on September 23, 2011 Reply

    Great post Greg. I tend to agree that using both Subscribe and Pages is a wise strategy for public figures given that you don’t know right now which in the end will be the favored route… I do think facebook needs to get a bit more detailed with the “categories” and “taxonomy” of pages…and for sure facebook needs to improve internal search for brand pages.

    • Greg Finn
      on September 23, 2011 Reply

      Exactly! When in doubt, take an extra minute and do both!

  • E.J.
    on September 23, 2011 Reply

    What are your thoughts on businesses? Would it be beneficial for them to take the same approach?

    • Greg Finn
      on September 23, 2011 Reply

      With businesses you can only go with the page option. In order to subscribe to someone, they have to be a profile. A profile has to be an actual person… so right now, businesses aren’t eligible.

      So in short – go with a page!

  • Victoria Crystal
    on October 31, 2011 Reply

    Thank you for the information and taking the time to explain this issue. I’ve never been a big self promoter (all though of course I am working on that now) and I must admit I was very confused about the whole affair before reading your article. Kisses!

  • Jim Hart
    on December 3, 2011 Reply

    Very cool post. Just noticed the subscribe concept the other day and was wondering what the difference between Like and Subscribe was. Googled it and found your post. Perfect. Thanks.

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