Cypress North

Is Google Ads Close Variant Matching Moving Further Apart?

Looking at search terms that we’ve seen here recently, there is absolutely no doubt about it. Close Variants aren’t as close as they used to be.

Is it a bug? Is it calculated? I’m not sure, but we’ve been fighting close variant bloat more than ever in our Google Ads accounts.

Let me take you back if you aren’t sure what close variants are:

Now, here in 2020, we are seeing more than the removal of function terms or the addition/subtraction of implied words. We are seeing the removal of critical key phrases across broad match modified, phrase, and exact matching. Furthermore, it appears that the “same meaning” matching is expanding to terms that don’t share the same meaning… to the detriment of advertisers.

Close Variant Bloat

Take a look at a recent client that was the victim of intense “close variant” bloat:

All of the above terms are matched “exactly”, also known as exact match. I added the highlighted column for context. Google Ads isn’t using misspelling, adding/removing function terms, or replacing words with the same meaning. Google Ads is dropping critical words within a search term. We’ve seen Google drop both the words “manufacturing” & “system” within the exact match term “lean manufacturing 5s system”. Sorry Google, “5s lean” isn’t the same as “lean manufacturing 5s system”. If I am trying to buy terms with “software” in them, it isn’t a hint. Nor is it a function term. It is critical.

Matching Madness

Do I like close variant matching? No. Have I finally accepted it heading into 2020? Yes. Until now. Recently, we’ve seen horrific close variant matching that is beyond troublesome.

Is “production” the same thing as “productivity”?

Of course not, but Google Ads says it is. We saw a huge spike in exact match clicks for a manufacturing company that was buying specific production terms. When we were in the process of vetting Google Ads terms/spends, we saw that Google swapped “productivity” for “production”. When we reached out for credit on our client’s behalf, we were astounded at the response from our Google rep:

Anyone in B2B manufacturing knows that “productivity” isn’t the same as “production”. So, why match those two, and hold firm that you are correct? Odds are (and all major tools show that) Google Ads makes more on those looking for B2B terms like production tracking than for “productivity” terms. Is this why they allow egregious matches like this? So they can squeeze more money out of advertisers? It’s sad, but probably true.

So What Can We Do?

Sadly, there isn’t anything that one agency or SMB can do. Agencies are far too beholden to their relationship with Google to speak up and speak out. And, unfortunately, Google has ditched support in order to make more profit. Here’s the cold hard truth: Google doesn’t care about its advertisers, you are just a number.

So what can be done? Unfortunately, not a lot.

So what do we need to do as advertisers? Get better. Google Ads doesn’t care about you nor about success on the platform. Try Captera, test Pinterest, work with Facebook, rock remarketing. Google Ads is moving away from their most valuable asset -> search. So be prepared.

We as advertisers need to gain experience on multiple platforms and continuously find profitable mediums. For right or wrong, Google is making a push towards becoming a less effective platform.

Be aware, be flexible, and be ready to move those budgets away to a platform that values your success, not just your ad dollars.